Your reviews live on Etsy's site, not yours
TheyRave gives you a review page at an address that stays yours: buyers write a few lines, you approve them, and they stay yours.
Claim your pageEvery review a buyer leaves on Etsy stays on Etsy. Switch platforms or open your own shop, and the reviews stay behind on Etsy. A bogus suspension takes them away entirely. A review page at an address that stays yours survives all of that. A buyer who found you on Etsy can still pull it up after the shop is dead.
When to ask
A week after delivery, when the buyer sends a picture of the thing sitting in their house.
Send the link then rather than a month later. People write in the mood they are in when the link arrives, and that is the mood you want on the page.
What to ask
The form has one box, and what goes in it depends on what you asked. These get an answer a stranger can use. “Great seller” does not.
- What did you order, and who was it for?
- How did it show up?
- What would you tell somebody on the fence about ordering the same thing?
What lands on your page
An example, written to show the shape. The name, the tags and the verified mark come from the reviewer and the link they used, and nothing shows until you approve it.
Example
Ordered the ceramic planter for my mom's birthday. Showed up wrapped like an actual gift, a week early, and she had a fern in it by that afternoon.
Tools on your page
- Verified purchase linksA one-time link you send to a buyer marks their review as verified.
- Menu with ReceiptsWhat you sell, with the reviews that mention each item under it.
- QR code and table cardPrint your review link and set it where you sell.
- Bring your own domainPoint a domain you already own at your page and it answers there, so a ban elsewhere does not reach it.Supporter
Worth knowing
Use a verified link here. Send one with the shipping notice, and the review that comes back carries a mark saying it came through a one-time link you sent to that person. The mark does not prove a purchase, but you decided who got the link, and Etsy gives you no way to do that.